Apple is replacing and / or repairing some units of iPhone 7 Plus with factory defects in his dual camera.
Reddit users have been reporting a bug that shows a black screen (and purple) and error messages when you open the Camera application on iPhone 7 Plus.
This problem supposedly is due to a problem in the iSight sensor smartphone new generation of the company bite the apple.
Apple will replace all defective iPhone 7 Plus drives
Fortunately, Apple has one of the best customer service. So if you find the surprise that your Camera app on the iPhone 7 Plus has problems, it suddenly closes, or a black screen appears, you can go to the nearest Apple Store to replace your device with a new one.
From Reddit they stated:
"THE CAMERA ON MY NEW IPHONE 7 PLUS HAD A BUG TODAY AND A QUICK SEARCH ON GOOGLE AND ON TWITTER CONFIRMED THAT I'M NOT THE ONLY ONE."
The user in question ensured that when opening the application of the dual camera of the iPhone 7 Plus only a preview of a black image was seen.
When this type of problem in the iPhone 7 Plus comes as affected, the preview image shows a black, green, or purple. Sometimes it is accompanied by an error message warning that "iPhone needs to cool" even when the device is not overheated.
In the forums of Apple a boy who bought two units of the iPhone 7 Plus assured that both were affected by this problem only two days after the unboxing.
"NOW BOTH CAMERAS HAVE DIED (FRONT AND BACK) AND I ONLY SEE A BLACK SCREEN, I HAVE TRIED WITH SEVERAL APPLICATIONS AND THE SAME PROBLEM APPEARS."
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The good news, as we advanced previously, is that Apple is replacing all defective units. Something that is common when a device presents a similar problem.
Some users have reported that Apple repaired their devices and the problem did not arise again, while others claim that they have received new units of the same model as replacement.