It's official: Companies arrive at WhatsApp -


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Monday, 28 August 2017

It's official: Companies arrive at WhatsApp

We've been warning you for many months, and now WhatsApp has officially communicated its service to offer a new form of business business in their mobile instant messaging application for iOS, Android and Windows Phone.

From now on, WhatsApp accounts designed to provide customer service, product sales and other business class will have a green icon next to the contact name showing that it is a verified company account. Like Twitter or Instagram, go.

This is an extremely necessary novelty. With verified accounts for companies in WhatsApp users can avoid scams, scams and illegal services .

WhatsApp offers various methods of checking company accounts

When you start having a chat conversation with a verified company account, WhatsApp will notify you with a yellow message in the chat . These messages can not be deleted. Another useful method to confirm the legality of a business service in the application.

The business verification icon, for the time being, is only available for a limited number of companies that have been participating in the pilot project. That is, in the testing phase.

This is undoubtedly a very useful novelty for consumers. Now, customers will have the possibility to ask any questions they have from the WhatsApp chat conversations , and they can always be in contact with the companies for free without having to make phone calls.

But with the advent of business accounts to WhatsApp, advertising, spam and mass mailings will also hit potential customers. Therefore, from the official blog of WhatsApp recommend blocking the phone number if we do not want to receive messages from a particular company account.

What do you think of the integration of this new form of business into WhatsApp? Do you usually use the messaging application for your business?

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