Fine of 9 million dollars to Apple for the famous "Error 53" - CYDIAPLUS.com

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Wednesday, 20 June 2018

Fine of 9 million dollars to Apple for the famous "Error 53"



It may be a long time, the controversy arose at the beginning of 2016 , but the famous "Error 53" continues to give headlines . In this case for a great reason, Apple has been fined in Australia by the commission charged with defending the rights of users.

To make a brief summary, this error prevented users from updating or restoring to iOS 9 their devices if they had been repaired by third parties with unofficial parts . The problem was specifically related to the protection of Apple and the Touch ID.

We already informed some time ago that the Consumer Commission of Australia was investigating the issue and that Apple could be fined . Today, according to the media of the country, the fine has arrived. Specifically 9 million dollars .


"Error 53" costs Apple 9 million dollars
It is true that Apple corrected this error with a software update but that does not seem to have been worth much before the Australian commission . As reported by The Sydney Morning Herald , the commission believes that Apple was denying Australian customers the ability to repair their devices by a third party and offered no solution.

"CUSTOMERS STATED THAT THEY WERE DENIED ANY TYPE OF REMEDY BY APPLE BECAUSE THEIR DEVICE HAD UNAUTHORIZED REPAIRS. THESE COULD BE AS SLIGHT AS A SCREEN CHANGE. "

The Consumer Commission of Australia argued that "customers and consumers are free to have screens and other repairs made by third parties , as long as the repair does not damage the underlying system of the phone." In addition to the fine, the commission expects that Apple will not act like that if a similar case occurs again in the future.


In a statement, Apple has declared its commitment to the Australian market and says it will continue to do everything possible to provide excellent service to its customers.

"WE WILL CONTINUE TO DO EVERYTHING POSSIBLE TO PROVIDE EXCELLENT SERVICE TO ALL OUR CUSTOMERS IN AUSTRALIA."

Really 9 million dollars mean little to a company like Apple . The fine could have been more severe, although the early rectification of Apple with a software update that corrected the problem was sure to reduce the amount.

What do you think of third party repairs?

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